Contact Us — House Cleaning Service New York City | Green Hands
First-time clients save 10% with code FIRST10 Book now & save

Queens · Brooklyn · Manhattan Since 2015 Answers in about 20 minutes

Contact us for a house cleaning service in New York City

Call, text, or send the form and a real person here in East Elmhurst reads it. Tell us your address, how many rooms, and what day you want us. You get a flat price back before anyone rings your buzzer.

Call (212) 812-9418

What people ask us first

Same day slots Flat quote, no walkthrough Insured and bonded 4.9 from 600+ cleans
Phone answered 8am to 8pm, seven days
Email replies inside one business hour
Walk-in office at 22-16 79th Street, East Elmhurst
10% off your first clean with FIRST10
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Recognised for our work in New York

  • ProvenExpert Top Service Verified client reviews
  • Google Reviews Rated by New York clients
  • Recommended on Meta Neighbourhood referrals

Limited-time

Codes open this month.

Tap a code to copy it, then mention it when you book. One code per household, and they do not stack.

New clients

10 % off

Code FIRST10

Your first cleaning

Ten percent off the first visit, whichever service you start with. The easiest way to see how we work before you commit to a schedule.

  • Applies to standard, deep or move-out
  • Stacks with the 24-hour re-clean guarantee
  • No card held on file to claim it

One per household · ends this month

Most flexible

5 % off

Code FLEX5

Flexible arrival window

Give us a four-hour window instead of a fixed hour and we can route more efficiently. That saving comes back to you on every visit.

  • Five percent off for as long as you stay flexible
  • Same written checklist every visit
  • Text the morning of with your actual arrival time

Recurring plans · no end date

Biggest saving

$30 off

Code RESET30

First deep or move-out clean

Thirty dollars off a first deep clean or a move-in / move-out clean, the two jobs where the difference is most visible when you walk back in.

  • Inside the oven, fridge and cabinet fronts included
  • Empty closets and cabinets done on move-outs
  • Book seven or more days ahead to lock the rate

One-time clean · ends this month

Before you call

Read what happened when they picked up the phone.

Three people who called us the same way you are about too. Their words, not ours.

Sarah J.

Sarah J.

Upper East Side · nesting clean

I was 8 months pregnant and too exhausted to even dust. They scrubbed every corner of the nursery. I can finally relax.

Michael R.

Michael R.

Park Slope · pre-holiday deep clean

First time hosting Thanksgiving and our kitchen was a disaster zone. They deep-cleaned the oven and polished the silver. Guests noticed.

David K.

David K.

Long Island City · post-renovation

Thick construction dust on every surface, baseboard and window sill. They got all of it. We moved the furniture in without worrying.

Sarah J. called us from the Upper East Side eight months pregnant. She had a nursery half set up, a crib still in its box, and a list she had been carrying in her head for weeks. She told us she could not get down on the floor anymore, and that every time she tried to dust the shelves she had to sit down after two minutes. She did not want a whole apartment overhaul. She wanted one room to be genuinely clean before a baby came home to it.

That call took four minutes. We asked how many rooms, how many bathrooms, and whether anyone in the home reacted to scents. Then we gave her a flat price in dollars, on the phone. No walkthrough, no estimator, no "starting at." She booked for the following Saturday and we did the nursery first while the apartment was still quiet, working top down so nothing we knocked loose landed on a surface we had already finished. Everything that touched the baby's room was unscented and plant-based. If you want to check what goes into the products anyone uses in your home, the EPA Safer Choice program lists the certified ones by name.

We are Green Hands Cleaning Services Corp, at 22-16 79th Street in East Elmhurst, and we have cleaned homes across Queens, Brooklyn and Manhattan since 2015. This is the page to use when you want to reach a person. Below you will find every single way to contact us, what happens after you do, what we will ask you, and how fast you can expect to recieve an answer. No form that disappears into nowhere.

When you reach out

A real person answers, and you get a price on that same call.

No callback queue, no estimator visit, no "someone will be in touch." You tell us the home, we tell you the number, and the number does not move after we arrive.

  • Phone answered 8am to 8pm. Seven days a week at (212) 812-9418. After hours it rings to voicemail and we call back the next morning.
  • Email replies inside one business day. Write to support@greenhandscleaningservices.com and you will hear back, usually much much sooner than that.
  • Same-day slots do exist. Call before 11am and there is often a cleaner free that afternoon somewhere in Queens or Brooklyn.
  • Quote in four minutes. Bedrooms, bathrooms, how long since the last clean, and whether anyone reacts to scents. That is the whole conversation.
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We are …

Green Hands cleaner working through a bright New York loft

… roughly forty cleaners working out of East Elmhurst, most of whom have been with us for years. Whoever arrives at your door is one of them, trained on the same checklist and working from notes kept on your home.

What happens next

From your call to a clean home, in four steps.

Nothing hidden in the middle. Here is exactly what follows once you reach out.

  1. 01

    You call or write

    Ring (212) 812-9418 or email us. Tell us the neighborhood the number of bedrooms and bathrooms, and roughly how long its been.

  2. 02

    We quote you on the spot

    A flat price, said out loud on the phone or written in the reply. Priced by the home and the scope, never by the hour.

  3. 03

    You pick a date and a window

    Morning or afternoon, one time or recurring. We confirm by text the day before, so nobody is guessing.

  4. 04

    A trained cleaner arrives

    Same checklist every visit, products included, notes kept on your home. If anything is off, tell us within 24 hours and we come back free.

Kitchens
Bathrooms
Bedrooms
Floors

Hover a room to see what we cover

You have a question and you want a person, not a chatbot.

Call and one of us picks up.
Same office, since 2015.

01 02 03 04 05 06 07 08

Who picks up

The same team you reach is the team that shows up.

Not a call center in another state. The person on the phone knows the routes, the buildings and the cleaners by name.

8-8 Phone hours, 7 days
1 day Email reply window
4 min Average quote call
24h Re-clean guarantee window

Call us from any of these, and we already know the buildings

What to ask for

Tell us which one you need, and we quote it on the call.

01 / Recurring

House cleaning

Kitchen, bathrooms, floors, dusting and surfaces on a weekly, bi-weekly or monthly rhythm that fits your schedule.

View service
02 / One-time

Deep cleaning

Inside the oven and fridge, grout, baseboards, door frames, vents and behind furniture. The reset before or after a season.

View service
03 / Ongoing

Maid service

Light tidying, laundry, bed linens and dishes alongside the standard clean, for homes that need more than surfaces.

View service
04 / Transitions

Move in / move out

Empty-unit clean top to bottom, cabinets and closets included, timed around your lease dates and deposit inspection.

View service
05 / Business

Commercial cleaning

Offices, studios and small retail, after hours or before opening, on a schedule that fits your week.

View service
06 / Buildings

Post-construction

Fine dust removal after a renovation, including fixtures, window tracks and every horizontal surface twice over.

View service

Included with every booking

All cleaning products included Fragrance-free option Pet-safe products Trained, screened cleaners 24-hour re-clean guarantee

Before you call

Know which one you are asking about.

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    Move in & move out

    Renata in Sunnyside called us nine days before her lease ended. Empty rooms hide the most. We clean the places furniture was covering, so you hand over keys, or take them, without a single deduction argument.

    • Inside cabinets, drawers, closets and appliances
    • Baseboards, door frames, switch plates, window tracks
    • Landlord-ready photo report when we finish
    Book a move clean
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    Deep cleaning

    Marcus in Bay Ridge asked for this one after two winters of radiator dust. The reset for when normal upkeep stopped being enough. Grout, buildup, behind and underneath, the corners a quick tidy never reaches.

    • Scrubbed tile, grout and glass, not just wiped
    • Inside the oven and fridge, cabinet fronts, vents
    • Recommended every six months in most apartments here
    Book a deep clean
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    Standard upkeep

    Priya in Astoria books every other Thursday and leaves the key with the super. The recurring visit that keeps a deep clean from ever being necessary again. Same written checklist, every time, so nothing quietly slips.

    • Kitchen and bathrooms fully reset
    • Dusted, vacuumed and mopped throughout
    • Up to 25% off once you set a schedule
    See recurring discounts
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    Post-construction

    Danny in Greenpoint called the morning his contractors left. Renovation dust is finer than household dust, so it settles again after you finish. It takes a HEPA vacuum and several passes hours apart.

    • Door frame tops, window tracks, radiator fins, cabinet tops
    • Two passes on every horizontal surface
    • Fixtures, blinds and vents included
    Book a dust clean

Why people call back

We deliver spotless kitchens

My in-laws were coming for the first time and months of grime had built up. They got into the bathroom grout and made the hardwood shine. A pristine space that impressed the parents.
Jessica L.
Jessica L. Soho · deep clean
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18K Cleanings completed
2.4K New York homes served

I needed my full deposit back from a strict landlord. They removed every scuff and made the stove look brand new. No issues at the inspection.

Brian S.
Brian S. Astoria · end of lease

My schedule had buried me. They scrubbed the kitchen and bathroom that I had neglected for far to long. It feels like a sanctuary now.

Emily W.
Emily W. Williamsburg · recurring

Pantry moths meant every cabinet had to be emptied and sanitized. They wiped down every jar. The kitchen has never smelled better.

James P.
James P. Midtown · pantry deep clean

A bridal shower and the place was not guest ready. They made the bathrooms gleam and there wasnt a speck of dust anywhere.

Karen D.
Karen D. Forest Hills · pre-event

Back from three weeks away to a musty apartment. Same day service, stale air and dust gone, and I could finally unpack.

Thomas H.
Thomas H. Greenwich Village · same day

Pregnant and could not get down to the floors. A deep, non-toxic clean of the living spaces. I can finally take a deep breath.

Amanda G.
Amanda G. Cobble Hill · nesting clean

My mother could not keep up with housework anymore. They were respectful and gentle, and her bathroom and kitchen were spotless.

Christopher N.
Christopher N. Upper West Side · senior care

The checklist

What is included in a visit.

Every visit works through the same checklist, in the same order. We go top to bottom so nothing we knock loose lands on a surface we already finished. Deep and move-out cleans are the standard list plus the items below them, not a different list.

01

Standard cleaning

The recurring visit. Every item, every time.

  • Cobwebs removed
  • Window sills
  • Dusted lamps and lampshades
  • Furniture dusted, polished and/or vacuumed
  • Top of refrigerator
  • Outside of appliances cleaned
  • Inside of microwave cleaned
  • Stove-top and back-splashes washed
  • All sinks scrubbed and disinfected
  • Mirror windexed
  • Tub/shower and tiles cleaned
  • All bathroom counters and fixtures cleaned
  • Wastebaskets emptied
  • Beds made (master and one additional bed)
  • Stairs vacuumed and wood dusted
  • Floors vacuumed and/or mopped
  • All carpeted areas vacuumed

02

Deep clean

Everything in the standard clean, plus:

  • Inside of refrigerator cleaned
  • Inside the oven cleaned
  • Baseboards washed and/or wiped (reachable without moving furniture)
  • Stove-top and drip pans scrubbed
  • All cabinet fronts cleaned
  • All doors wiped down

03

Move in / move out

Everything in the standard and deep clean, plus:

  • Inside of kitchen cabinets (if they are empty)
  • Inside of the closets (if they are empty)

Cleaning products, sprays and cloths all come with us. For hygiene reasons we do not carry vacuums and mops between homes, so we ask that yours are available on the day. If you want fragrance-free or pet-safe products, say so when you book and that is what we bring, at no extra charge.

Before you call

Every service, explained, so the call is short.

approach

We're rethinking home cleaning. One written checklist, one price you agreed to before the door opened.

An apartment in this city is not a small house. The radiator bakes dust on every winter. The tub has no window over it, so it holds moisture. One closet does the work of four. We built our checklist around those specifics rather than a generic room list, and we keep notes on your home so nothing has to be re-explained.

Our standard
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apartments

Built for pre-war and new-build alike. Two problems, two methods.

In a pre-war building in Astoria or Sunnyside, plaster walls shed a chalky dust that settles on picture frames and sill tops. In a newer LIC tower the problem is the opposite: sealed windows, HVAC vents holding dust, and floor-to-ceiling glass that shows every mark. We clean both, and we do not use the same approach on both.

Ask about apartment cleaning in New York City, or your neighborhood: Long Island City or Astoria.

Discover now
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deep clean

The full reset. Everything a standard visit leaves for twice a year.

The standard checklist, then the rest: inside the oven, inside the fridge, grout scrubbed by hand, baseboards and door frames wiped, light fixtures and vents, window sills and tracks, blinds, behind and under furniture we can safely move.

Most apartments here need one every six months. If you cook a lot, have a radiator under a window, or you are in a ground-floor unit facing the street, make it every four. Book it before guests arrive rather than after, and before you list an apartment for sale, not the week of the open house.

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move in / move out

Cleaned to what a landlord looks at. Which is not what you look at.

Empty cabinets and drawers wiped inside. Closet shelves and rods. Inside the oven and fridge. The gap beside the stove where things fall. Window tracks. Scuffs on the walls where furniture sat. Move-in is the same list with a different reason: the last tenant's cleaner had twenty minutes and a landlord watching the clock.

Worth knowing your rights here. The New York security deposit statute sets out what a landlord may and may not deduct, and ordinary wear and tear is not deductible. A clean apartment and a dated photo set is how you win that argument. Book seven or more days ahead and code RESET30 takes $30 off. See end of lease cleaning.

Discover now
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recurring

Where the price drops and the apartment stays clean. Every visit, not just the first.

Weekly takes 25% off every visit, bi-weekly 15%, monthly 10%, for as long as you stay on the plan. Bi-weekly is the right answer for most one and two bedroom apartments in this city. Weekly makes sense with kids, pets, or a household where someone cooks every night. Monthly works for a quiet studio, with a deep clean twice a year on top.

Reschedule or skip free up to 24 hours ahead, because everyone has a week that falls apart. See custom cleaning plans.

See the discounts
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eco & pet-friendly

Fragrance-free on request, at no extra charge. It matters in a windowless bathroom.

Households with cats, dogs, birds or small kids get the pet-safe set by default once they tell us. One rule we never break, and neither should you: never mix bleach with ammonia or with any acidic cleaner. It produces a toxic gas, and in a windowless New York bathroom that is genuinely dangerous.

The CDC's cleaning guidance covers the basics in plain language, and the EPA's Safer Choice list is where we check a product before it goes in the kit. See eco-friendly cleaning and pet-friendly cleaning.

Discover now

the full range

Nine more ways we work in a New York home.

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Maid Service

The standard clean plus what piles up between visits: dishes, laundry, linens changed, towels swapped, clutter put back.

Discover all services
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Standard Basic Cleaning

The checklist and nothing more, priced by home size. Studios and one bedrooms run two to three hours with one cleaner.

Discover all services
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Residential Cleaning

Condos, lofts, townhouses and brownstones. Stairs collect more dust than any other surface, so treads, risers and banister every visit.

Discover all services
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One Time Cleaning

No plan, no commitment. Before a party, after a party, or just to see whether you like us before going recurring.

Discover all services
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Housekeeping Service

Same day, week after week, on the same written list. Upkeep rather than rescue, for clients who work long hours or travel most weeks.

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Same Day Cleaning

Call before about 11am and we can usually reach you the same day. Queens and north Brooklyn are easiest.

Discover all services
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Airbnb Turnovers

Checkout at 11, check-in at 3. Linens reset, restocked, staged to your listing photos, damage flagged before the next guest finds it.

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Post-Construction

HEPA vacuum, several passes hours apart, and the places dust hides: door frame tops, window tracks, cabinet tops, radiator fins.

Discover all services
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Commercial Cleaning

Offices, studios and small retail, after hours or before opening, on a schedule that fits your week.

Discover all services

Recurring plans

The more often we come, the less you pay.

Set a rhythm and the discount applies to every visit, automatically. No contract, no cancellation fee, and you can change or pause it whenever you like.

Best value

Weekly

For busy households and full schedules

25% off every visit

Your home never leaves its best state.

  • โœ“ Same day and time slot held for you
  • โœ“ Priority scheduling all year
  • โœ“ One free add-on room each month
  • โœ“ Skip or reschedule free up to 24h ahead
Start weekly

Cancel any time · no fee

Bi-weekly

Our most popular rhythm

15% off every visit

The sweet spot for most New York apartments.

  • โœ“ Preferred time slot held for you
  • โœ“ Same written checklist every visit
  • โœ“ Skip a visit whenever you travel
  • โœ“ Skip or reschedule free up to 24h ahead
Start bi-weekly

Cancel any time · no fee

Monthly

A steady reset on the calendar

10% off every visit

Keeps things from ever getting away from you.

  • โœ“ Book the whole quarter in one go
  • โœ“ Same written checklist every visit
  • โœ“ Upgrade to a deep clean any month
  • โœ“ Skip or reschedule free up to 24h ahead
Start monthly

Cancel any time · no fee

Discounts apply automatically to every visit for as long as you stay on the plan, and are quoted flat by home size before anyone arrives.

Questions

What people ask before they pick up the phone.

What is the fastest way to reach a real person?

Call (212) 812-9418. Someone on our own team picks up, not a call center. If the line is busy we call back the same day, usualy within the hour.

Can I get a price over the phone?

Yes. Tell us the bedrooms, the bathrooms, and whether it is a standard or a deep clean, and you get a flat number on the call. Nobody has to come measure your apartment first.

Do you have same day openings?

Often, especially mid-week. Call early and ask for the same day cleaning service list, and we tell you straight whether a slot is open in your neighborhood.

Do I need to be home during the clean?

No. Most clients give us entry instructions or a key and go about their day. Tell us how you would like us to get in when you book.

Do you bring your own supplies?

Yes. Sprays, solutions, paper towels and sponges all come with the cleaner.

We do not carry vacuums and mops between homes, because that moves dirt and bacteria from one apartment to the next. We use yours.

If you would rather we bring a Swiffer mop with disposable wet pads, say so when you call and we bring one.

Who will be cleaning my home?

A screened, trained cleaner from our own team. We keep notes on your home, so whoever arrives already knows how you like it done and works the same written checklist every visit.

What if something is missed?

Tell us within 24 hours and we come back and re-clean the area at no charge. No argument, no second invoice.

How do I pay?

Card on file, charged after the visit. No deposit, and cancellation is free up to 24 hours before your slot.

How do the recurring discounts work?

Weekly takes 25% off every visit, bi-weekly 15%, monthly 10%, applied automatically for as long as you stay on the plan. Ask about recurring cleaning on the call. No contract, and you can pause any time.

Which neighborhoods do you cover?

Queens, Brooklyn and Manhattan, including Astoria, Long Island City, Forest Hills, Brooklyn Heights, Park Slope and the Upper West Side. Ask if you are just outside those and we will tell you honestly.

Is it better to call, text, or email?

Call if you need a slot this week. Text or email if you want a quote in writing, or if you are sending photos of a move out clean so we can size the job before we answer.

What should I have ready when I call?

Your address, the number of rooms, the date you want, and anything unusual: a windowless bathroom, a radiator that bakes dust onto the sill, plaster dust from a repair, a cat who hides. Thirty seconds of that and the quote is accurate.

Where we clean

Three boroughs, thirty neighborhoods.

Most of our cleaners live in Queens, so Queens and north Brooklyn get the widest choice of times. Manhattan below 96th Street we cover every day.

Our base

22-16 79th Street
East Elmhurst, NY 11370

Queens · Brooklyn · Manhattan below 96th

Get directions

Testimonials

Four more people who started with a phone call.

I needed the spare room cleared and deep cleaned before my home office setup. They moved furniture, vacuumed under everything, and wiped every wall and baseboard. The perfect blank canvas.
Stephanie V.
Stephanie V. Greenpoint
We had to prepare dads apartment for a landlord inspection fast after he moved to assisted living. They cleared the clutter and scrubbed top to bottom. We passed with flying colors.
Robert J.
Robert J. Kew Gardens
Severe allergy season and I could not stop sneezing from dust and pet dander. They targeted the carpets, upholstery and air vents. A dramatically dust free home.
Danielle F.
Danielle F. TriBeCa
I got divorced and could not manage the house alone on top of everything else, and one deep clean lifted a weight off my shoulders and gave me a fresh start.
Alex M. Alex M. Bushwick, Brooklyn

Ready when you are

Pick up the phone, or let us call you.

Tell us your home size and pick a day. You get a flat quote before anyone arrives, and first-time clients save 10% with FIRST10.

Sunlit Upper West Side loft after a Green Hands cleaning visit